TERMS AND CONDITIONS
STUDENT APPLICATION AND TUITION FEES
- APPLICATION FOR A COURSE OF STUDY
1.1 How to apply
Once you found the course of your interest, you must apply online and create an account. You will be required to complete relevant details, upload your documentation and submit your application. You will then receive an acknowledgement by email upon completion of your application, so please ensure your email address is correct.
Your application will be considered by our Registry Team and if successful, you will receive a letter by email inviting you for an interview. When attending the interview, you must bring along the relevant original documentation in order to complete your registration.
1.2 Documents required in support of application
You must provide the original copy of the following documentation to support your application:
- all your original qualifications to date;
- your valid passport and/or birth certificate;
- two recently taken passport-sized photographs;
- evidence of your current address
- a copy of your CV and a personal statement
Withdrawal of programme
If MCQUEEN’S ACADEMY makes you an unconditional offer of a place on one of its courses, this offer is subject to the recruitment of sufficient student numbers to make delivery of your course viable from an educational and financial perspective.
MCQUEEN’S ACADEMY therefore reserves the right to withdraw a course (even after you have accepted an offer and paid a Tuition Fee Deposit) should it not be economical to run the course by the scheduled start date.
In these circumstances, MCQUEEN’S ACADEMY will refund all tuition fees paid, but will not accept responsibility for any other loss.
MCQUEEN’S ACADEMY will seek to offer you an alternative course that it delivers or delivered by other education provider in London.
Withdrawal from programme
If you decide that you no longer wish to continue with your course, you must discuss with your Personal Tutor first about your decision.
If withdrawal turns out to be your best option, you must complete a notification of leave form and hand it to Personal Tutor straight away. It is really important that you hand in the form as soon as you have decided to withdraw as you may be liable for additional course fees if we have not been officially informed and your withdrawal request approved.
All withdrawal applications are subject to our usual terms and conditions. Students will not be eligible for any refund and will be liable to pay any outstanding fee at the time of the withdrawal.
Substitution of alternative education provider
In respect of any course on offer, MCQUEEN’S ACADEMY reserves the right to substitute any alternative education provider of similar standing in place of those providers published by awarding, validating or supervisory bodies. Such a substitution does not constitute a default by MCQUEEN’S ACADEMY under Section 3.2.1(b) below and will not entitle you to any refund of tuition fees already paid.
The right of MCQUEEN’S ACADEMY to cancel application, withdraw offer or terminate attendance
By submitting an application, you confirm that all information provided on the application form is true, complete and accurate and that none of the information requested or other material information has been omitted or is fraudulent. If you supply any false, inaccurate or misleading information, MCQUEEN’S ACADEMY reserves the right to cancel your application, withdraw its offer of a place or terminate your attendance at MCQUEEN’S ACADEMY and you shall have no claim against MCQUEEN’S ACADEMY in relation thereto.
Interruption of your studies
An interruption of studies is an approved leave of absence from all study for a maximum period of 12 months and may be taken for a number of reasons e.g. health, financial, academic or personal reasons. This 12 month period starts from the date of the original advertised enrolment date for the course, as per your original offer. Your Course Leader has to approve requests for interruptions of studies, so if you’re thinking about interrupting, you should discuss with your Personal Tutor first. Any financial implications of interrupting your studies may be discussed with the Registry Manager. If you decide to interrupt your studies you must complete a special form, and provide evidence to support your reasons for wanting this. Once you have completed this form and handed it in to Registry, it will be considered by a Course Committee, and they will let you know whether they have approved your request or not. You will be liable to pay the tuition fees which prevail at the time you actually start the course.
TUITION FEE DEPOSIT SCHEME FOR NEW STUDENTS
3.1 Payment of Tuition Fee
All fees are payable in advance when an unconditional offer for a place on one of the courses at MCQUEEN’S ACADEMY is made.
Upon receipt of the Tuition Fee Deposit, MCQUEEN’S ACADEMY will reserve a place for you on the course, subject to Section 2 above.
The Tuition Fee Deposit is not refundable, except in the circumstances set out in Section 3.2 below.
3.2 Refund of Tuition Fee
Once you have accepted an unconditional offer of a place on an MCQUEEN’S ACADEMY course, you are liable to pay, in full, the total tuition fees payable for the whole year of the course.
However, if you withdraw within two weeks of the course’s advertised enrolment date, you will only be liable for 50% of the total fees payable for the whole year of the course. Any fees paid in excess of this amount will be refunded.
A refund request must be submitted in writing no later than four weeks after the course’s advertised enrolment date. The Registrar or the Finance Department must be notified in writing of the reason for seeking a refund at least one month before the scheduled start of the course along with supporting documents which include:
- ·A completed Refund Application Form. The amount sought should allow for £150.00 administration charges payable to the College.
- ·A written notice of withdrawal from the course is received by the College.
Before the scheduled commencement of the course, the student may request the transfer of tuition fee paid to same course commencing on a later date. This request will be placed before the Sub-committee in existence to vet such requests and the decision this Sub-committee makes will be final. The decision will be notified to the applicant in writing within 6 weeks of the request being received.
3.3 Valid refund applications received by the College after the Course has commenced
Only application for refund of the tuition fee relating to academic terms that are yet to come on-stream will be processed subject to the usual conditions.
3.4 Other facts concerning refunds
- ·All property belonging to the College in the custody of the student (including the Student Identity Card) must be returned to the College in good condition. The cost of property lost or damaged by the student will be made good in full.
- ·It can take up to 10 weeks for the processing of refunds.
- ·No interest is payable on refunds.
- ·Refund is made only to the party that made the payment to the College. Submitting proof of making the payment to the College will be required.
- ·All refunds are made subject to the covering approval of the Executive Committee.
- ·Students who submitted application for admission to join the College through their recruitment agent must apply through the same agent for the refund of the tuition fee.
- TUITION FEES FOR UK AND EU STUDENTS
4.1 Students Loan Company
If you are from the UK or the EU and you have accepted an unconditional offer for an MCQUEEN’S ACADEMY course you may apply to the Student Finance England for a 19+ Advanced Learning Loans to cover your tuition fees, subject to satisfying the eligibility criteria. If your loan is approved, your tuition fees will be paid directly to MCQUEEN’S ACADEMY by the Student Finance England for a 19+ Advanced Learning Loans (see Section 3.1 above for further information).
You will not be required to pay any additional tuition fees to MCQUEEN’S ACADEMY other than those paid to MCQUEEN’S ACADEMY through the Student Finance England for a 19+ Advanced Learning Loans, although you will be personally liable for the other financial charges set out at Section 7.2 below. MCQUEEN’S ACADEMY will not make any refund of any tuition fees received through the Student Finance England for a 19+ Advanced Learning Loans unless such request is received directly from the Student Finance England for a 19+ Advanced Learning Loans.
If for any reason the Student Finance England for a 19+ Advanced Learning Loans does not pay any part of your tuition fees, you will be liable to pay MCQUEEN’S ACADEMY any outstanding balance in accordance with Sections 5 and 6 below.
- ALL OTHER TUITION FEES: NEW STUDENTS
5.1 Scope of this section
This section applies to all other students who are not covered by Section 4. For the avoidance of doubt, the whole of section 5 applies to you if:
- You are from the UK or the EU, you have accepted an unconditional offer of a place on any MCQUEEN’S ACADEMY course and your fees are not covered by a loan from the Student Finance England for a 19+ Advanced Learning Loans.
5.2 Payment of Tuition Fees
You must pay the Tuition Fee Deposit in accordance with Section 3 above.
The following tuition fee policy payment options are available for the balance of your tuition fees for the first year of your course:
- You may pay the balance of your tuition fees by instalment agreed between you and the finance department. – NOTE: to be accepted onto this instalment plan you will be required to sign a separate agreement, complete and sign a standing order mandate;
- The instalment will include the 10% surcharge based on the unpaid balance of the fee. However, if you pay the balance of the tuition fee within 3 months of the course commencement date, the 10% surcharge may be waived at the discretion of the finance office;
- TUITION FEES FOR CURRENT/CONTINUING STUDENTS
If you have completed one year of study with MCQUEEN’S ACADEMY you are classified as a continuing student for tuition fee purposes.
6.1 All other continuing students
If your fees are not paid directly to MCQUEEN’S ACADEMY through the Student Finance England for a 19+ Advanced Learning Loans, the following tuition fee payment options are available for the next year of your course:
- You may pay the total fees payable for the next course by the course’s advertised enrolment date; or
- You may pay 50% of the total fees payable for the next course by the course’s advertised enrolment date and the balance by instalment plan as agreed.
- OTHER FINANCIAL CHARGES
7.1 Other financial charges
You may be required to purchase prescribed textbooks.
- SANCTIONS FOR LATE PAYMENT OF TUITION FEES
If your tuition fees have not been paid in accordance with these Terms and Conditions, the following sanctions will/may be applied (this list is not exhaustive):
- You will incur a late payment charge of 10% of unpaid fee
- You will not be issued with any official academic transcript, assessment results, or graduation certificate
- You will not be permitted to progress to the next year of your course
- You may be excluded from classes and other educational services and activities provided by MCQUEEN’S ACADEMY or its partners
- You may be excluded from taking assessments (including formative assessments)
- You may be withdrawn from the course, in which case the outstanding tuition fees will become payable immediately
- METHODS OF PAYMENTS
When you make a payment please quote your MCQUEEN’S ACADEMY student number (your student number starts with three zeros followed by a series of six digits).
9.1 Cash payments
Cash payments may only be made in person at MCQUEEN’S ACADEMY ’s offices, and must be in GBP currency. You will be issued with a receipt, which you must retain as proof of payment.
9.2 Credit card or debit card payments
Credit card payments may be made in person at MCQUEEN’S ACADEMY ’s offices. You will be issued with a receipt, which you must retain as proof of payment. A secured online payment facility is available. If payment is made by credit card, a credit card charge of 2% on the amount paid is levied and is payable in addition to the amount paid.
9.3 Banker’s draft
You can pay by a banker’s draft drawn on a UK bank and made payable to “MCQUEEN’S ACADEMY Education”. On the reverse of your banker’s draft you should include your name and application or student number. If a banker’s draft is not honoured or is fraudulent, any bank charges incurred will be added to your account and the whole amount is payable.
Your banker’s draft, drawn on a UK bank, should be sent to:
3 Boyd Street London E1 1FQ
9.4 Bank transfers
You can pay by direct transfer to MCQUEEN’S ACADEMY ’s bank account:
Account name: McQueen’s Academy.
Bank name: Santandar
Account number: 10757639
Sort code: 09-02-22
- CLASS ATTENDANCE AND REPORTING DUTIES
If you fail to report to the College within 10 days after the commencement of your course, you will no longer have a place on the course.
You are required to attend all lectures as a condition of your enrolment. You are required to take all tests and submit assignments set by your tutors. Failure to adhere to these requirements may render you liable to penalties as set out in section 8 above, which may in turn affect your course fees, duration and completion of your studies.
You will be required to produce a medical certificate if you are absent from scheduled classes for more than 3 consecutive days owing to illness.
You must inform MCQUEEN’S ACADEMY of any change in your UK address and contact details.
You will be permitted to sit examinations only if your attendance is near 100% and are recommended by your Course Leader. Although MCQUEEN’S ACADEMY informs, advises and assists you in examination entry procedure, it is entirely your responsibility to register with the professional bodies as student members and register for external examinations on time.
- MCQUEEN’S ACADEMY ACADEMIC REGULATIONS, POLICIES, STUDENT CHARTER AND PROCEDURES
MCQUEEN’S ACADEMY issues its own Academic Regulations, Student Charter, Policies and Procedures, which may be amended by MCQUEEN’S ACADEMY from time to time. You are required to comply with all such regulations, charters, policies and procedures, where relevant, throughout your studies with MCQUEEN’S ACADEMY . If you are studying a course which is awarded, validated or supervised by another education provider, you will additionally be required to comply with the education provider’s regulations, policies and procedures where relevant.
- MCQUEEN’S ACADEMY ’S LIABILITY
MCQUEEN’S ACADEMY ’s liability to you is limited to repayment of your tuition fees (or part thereof) in accordance with these Terms and Conditions. MCQUEEN’S ACADEMY will not accept liability for any costs and/or charges incurred by you over and above this amount.
- THE ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and MCQUEEN’S ACADEMY , and they override all prior agreements, terms or statements in connection with your application to undertake a course at MCQUEEN’S ACADEMY and the tuition fees payable in respect thereof. No director, employee or agent of MCQUEEN’S ACADEMY is authorised to make any representation or warranty not contained within these Terms and Conditions.
No variation, modification or alteration of any of these Terms and Conditions shall be of any effect unless evidenced in writing signed by you and an authorised senior officer on behalf MCQUEEN’S ACADEMY .
“I confirm that I have read and understood the Terms and Conditions outlined by MCQUEEN’S ACADEMY above. Furthermore, I understand that full attendance and engagement are conditions of my enrolment and that MCQUEEN’S ACADEMY reserves the right to suspend me and may remove me entirely from the programme should I fail to attend scheduled classes or submit my assessments. I confirm that I wish to accept my place at the MCQUEEN’S ACADEMY Education subject to these Terms and Conditions.”